At ppbet, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a ppbet player in the Philippines.
Six core principles that guide how ppbet handles your personal information every single day.
ppbet only collects the personal data that is strictly necessary to provide you with a safe, compliant, and enjoyable gaming experience. We do not collect data for the sake of it.
ppbet does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is yours — we use it only to operate and improve the ppbet platform.
All data transmitted between your device and the ppbet platform is protected by TLS/SSL encryption. Sensitive data at rest is encrypted using industry-standard AES-256 protocols.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, and request deletion of your personal data. ppbet makes exercising these rights straightforward.
ppbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
In the unlikely event of a data breach that affects your personal information, ppbet will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how ppbet ("ppbet", "we", "us", or "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "your", or "Player") who access or use the ppbet online gaming platform, website, and related services (collectively, the "Platform"), accessible at ppbet.one.
ppbet is committed to protecting the privacy and personal data of all its players, particularly those based in the Republic of the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on the ppbet Platform, accessing our services, or otherwise providing us with your personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue your use of the Platform immediately.
This Privacy Policy should be read together with the ppbet Terms & Conditions. Both documents form part of the binding agreement between you and ppbet.
This Policy applies to all personal data collected through the Platform, including data collected via our website, mobile application, customer support channels, and any other means through which you interact with ppbet.
ppbet collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and occasionally from third-party sources for verification purposes. The categories of personal data we collect include:
A. Registration and Identity Data
B. Financial and Transaction Data
C. Gaming Activity Data
D. Technical and Device Data
E. Communications Data
ppbet does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory directive (e.g., responsible gaming assessments).
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, date of birth, government ID | Registration form, KYC upload |
| Financial Data | GCash number, bank account, transactions | Cashier / payment gateway |
| Gaming Data | Bet history, session logs, game results | Automated platform logging |
| Technical Data | IP address, device type, browser | Automated collection via cookies |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
ppbet uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, ppbet processes your personal data on the following legal bases:
Where ppbet relies on your consent as the legal basis for processing, you always have the right to withdraw that consent. Withdrawing consent will not affect your ability to use the core ppbet gaming services, which are processed on the basis of contractual necessity.
ppbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
ppbet requires all third-party service providers who process personal data on our behalf to implement appropriate technical and organisational security measures and to process your data only in accordance with ppbet's instructions and applicable Philippine data protection law.
ppbet uses cookies and similar tracking technologies to operate the Platform, enhance your user experience, and analyse how the Platform is used. The following types of cookies may be used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ppbet Platform. For more information on managing cookies, refer to your browser's help documentation.
ppbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | PAGCOR / AMLA regulatory requirements |
| Financial Transaction Data | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming Activity Logs | 5 years from date of activity | Regulatory compliance and dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interests / legal claims |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent / legal obligation |
| Technical / Log Data | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, ppbet will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ppbet. ppbet is committed to facilitating the exercise of these rights promptly and without undue burden.
You have the right to be informed of how your personal data is being collected, processed, and used by ppbet. This Privacy Policy is our primary means of fulfilling this obligation.
You have the right to request a copy of the personal data ppbet holds about you, along with information about how it is being processed. You may submit an access request through the ppbet customer support team.
You have the right to request the correction of any inaccurate or incomplete personal data ppbet holds about you. You may update certain information directly through your account dashboard.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ppbet's legal and regulatory retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on ppbet's legitimate interests in certain circumstances.
You have the right to receive a copy of the personal data you have provided to ppbet in a structured, commonly used, and machine-readable format, where technically feasible.
If you believe ppbet has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of your data rights, please contact the ppbet Data Protection Officer at the email address provided in Section 13 of this Policy. ppbet will respond to all verified data rights requests within 30 calendar days of receipt, in accordance with NPC guidelines.
The ppbet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. ppbet does not knowingly collect, process, or retain personal data from any person under the age of 21.
During the registration process, ppbet requires all applicants to confirm that they are at least 21 years of age. ppbet further reserves the right to request government-issued identification documents at any time to verify a player's age. Any account found to belong to a person under 21 years of age will be immediately suspended and all associated funds will be handled in accordance with applicable regulations.
If you are a parent or guardian and you believe that a minor in your care has registered an account on the ppbet Platform or provided personal data to ppbet without your consent, please contact us immediately at the email address in Section 13. ppbet will take prompt action to investigate and, where confirmed, delete the minor's data and close the account.
ppbet strongly encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. The minimum age for gambling in the Philippines is 21 years — no exceptions.
ppbet implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While ppbet takes all reasonable steps to protect your personal data, no system is completely immune to security threats. You are responsible for maintaining the confidentiality of your account credentials and for notifying ppbet immediately if you suspect any unauthorised access to your account.
ppbet primarily processes and stores personal data within the Republic of the Philippines. However, in certain circumstances — such as when using cloud infrastructure providers or international game software providers — your personal data may be transferred to, and processed in, countries outside the Philippines.
Where such international transfers occur, ppbet ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012 and NPC regulations. These safeguards may include:
You may request further information about the specific safeguards in place for any international transfer of your personal data by contacting the ppbet Data Protection Officer.
ppbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, ppbet will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address registered on your account.
The updated Policy will take effect on the date specified in the notice. Your continued use of the ppbet Platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you must cease using the Platform and may request account closure.
The "Effective Date" displayed at the top of this page indicates when this Privacy Policy was last updated. We encourage you to review this Policy periodically to stay informed of how ppbet protects your personal data.
ppbet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, you may contact the ppbet DPO using the details below.
Our customer support and data protection teams are available 24 hours a day, 7 days a week to assist you.
Data Protection Officer — ppbet
Email: [email protected]
General Support: [email protected]
Please note that all email addresses listed above are provided for informational purposes only and are displayed as plain text. They are not clickable links. ppbet will endeavour to respond to all data-related enquiries within 30 calendar days of receipt.
If you are not satisfied with ppbet's response to your data rights request or complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Now that you know exactly how ppbet protects your personal information, you can play with confidence. Join thousands of Filipino players from Manila, Cebu, Davao, and Quezon City who trust ppbet for a secure, fair, and exciting online gaming experience.